The World’s Premier Cloud-Based Hotel Management System
With OPERA Cloud PMS, a mobile-enabled property management system, you can seamlessly integrate all operational processes of your hotel into one centralized system, relieving you of significant administrative burdens. Its user-friendly interface allows you to expedite operational workflows and centralize data. Moreover, it can be integrated with the restaurant, spa, and fitness center systems within your hotel, enabling you to manage all operations from a single platform.
Opera Cloud (PMS)
The World’s Premier Cloud-Based Hotel Management System
With OPERA Cloud PMS, a mobile-enabled property management system, you can seamlessly integrate all operational processes of your hotel into one centralized system, relieving you of significant administrative burdens. Its user-friendly interface allows you to expedite operational workflows and centralize data. Moreover, it can be integrated with the restaurant, spa, and fitness center systems within your hotel, enabling you to manage all operations from a single platform.
Opera Cloud (PMS)
The World’s Premier Cloud-Based Hotel Management System
With OPERA Cloud PMS, a mobile-enabled property management system, you can seamlessly integrate all operational processes of your hotel into one centralized system, relieving you of significant administrative burdens. Its user-friendly interface allows you to expedite operational workflows and centralize data. Moreover, it can be integrated with the restaurant, spa, and fitness center systems within your hotel, enabling you to manage all operations from a single platform.
Advantages of Opera Cloud
- Features such as quick check-in and check-out provide convenience and time-saving in terms of all front office operations.
- Ready or customizable report formats are available. It automatically generates and sends periodic reports.
- It can work in tandem with Revenue Management software programs.
- It comes with advanced and automatic pricing options such as daily price, special price, base price, dynamic pricing.
- It allows you to separate customers into groups according to their characteristics and preferences and then create special campaigns and promotions for each group.
- It arranges housekeeping according to current situations of rooms.
- It creates customer profiles with detailed data.
- It is compatible with e-Transformation process products such as e-Invoice and e-Archive.
- Its interface can be integrated into over 1000 third party systems and more than 80 channel managers.
Advantages of Opera Cloud
- Features such as quick check-in and check-out provide convenience and time-saving in terms of all front office operations.
- Ready or customizable report formats are available. It automatically generates and sends periodic reports.
- It can work in tandem with Revenue Management software programs.
- It comes with advanced and automatic pricing options such as daily price, special price, base price, dynamic pricing.
- It allows you to separate customers into groups according to their characteristics and preferences and then create special campaigns and promotions for each group.
- It arranges housekeeping according to current situations of rooms.
- It creates customer profiles with detailed data.
- It is compatible with e-Transformation process products such as e-Invoice and e-Archive.
- Its interface can be integrated into over 1000 third party systems and more than 80 channel managers.
Advantages of Opera Cloud
- Features such as quick check-in and check-out provide convenience and time-saving in terms of all front office operations.
- Ready or customizable report formats are available. It automatically generates and sends periodic reports.
- It can work in tandem with Revenue Management software programs.
- It comes with advanced and automatic pricing options such as daily price, special price, base price, dynamic pricing.
- It allows you to separate customers into groups according to their characteristics and preferences and then create special campaigns and promotions for each group.
- It arranges housekeeping according to current situations of rooms.
- It creates customer profiles with detailed data.
- It is compatible with e-Transformation process products such as e-Invoice and e-Archive.
- Its interface can be integrated into over 1000 third party systems and more than 80 channel managers.
Modules Working in Integration with Opera Cloud
Opera Central Reservation System (ORS)
It is a reservation module which is designed for chain hotels. In this context, a call center is formed and requests received at this call center can be quickly evaluated while reservations made for the relevant hotels can be automatically added to the Opera system.
Opera Customer Information System (OCIS)
This is the solution offered by Opera for hotels or chains which apply guest loyalty programs. You can manage your loyalty program by allowing guests to earn points, spend their points for free accommodation, gift accommodation, transition to a higher category room, or gift product transactions.
Opera Multi Property
Opera Multi Property allows hotels inside a chain to store the information related to their guests on a single selected server. This allows you to easily add new businesses to your system without the need for different hardware costs for each of your businesses.
Opera Sales Force Automation (SFA)
The Sales Force Automation defines possible sales opportunities in order to direct customers to, or inform them of the most suitable hotels. Similarly, it monitors the occupancy rates of the banquet units of the chain member facilities such as seminars and conference halls to instantly manage the relevant reservations.
Opera Sales-Banquet Management (SC)
It works in integration with the Opera management system to help you organize banquet events and sales activities. In addition to instantly making and monitoring all arrangements and changes related to an organization, it also stores and reports information about your sales team’s visit notes and interviews in Opera.
Opera Web Service (OWS)
This is an integrated web interface family which is designed to facilitate access to OPERA database using web technologies. The Opera Web Service provides a fully integrated structure for other applications that will work in tandem with Opera and its modules.
Modules Working in Integration with Opera Cloud
Opera Central Reservation System (ORS)
It is a reservation module which is designed for chain hotels. In this context, a call center is formed and requests received at this call center can be quickly evaluated while reservations made for the relevant hotels can be automatically added to the Opera system.
Opera Customer Information System (OCIS)
This is the solution offered by Opera for hotels or chains which apply guest loyalty programs. You can manage your loyalty program by allowing guests to earn points, spend their points for free accommodation, gift accommodation, transition to a higher category room, or gift product transactions.
Opera Multi Property
Opera Multi Property allows hotels inside a chain to store the information related to their guests on a single selected server. This allows you to easily add new businesses to your system without the need for different hardware costs for each of your businesses.
Opera Sales Force Automation (SFA)
The Sales Force Automation defines possible sales opportunities in order to direct customers to, or inform them of the most suitable hotels. Similarly, it monitors the occupancy rates of the banquet units of the chain member facilities such as seminars and conference halls to instantly manage the relevant reservations.
Opera Sales-Banquet Management (SC)
It works in integration with the Opera management system to help you organize banquet events and sales activities. In addition to instantly making and monitoring all arrangements and changes related to an organization, it also stores and reports information about your sales team’s visit notes and interviews in Opera.
Opera Web Service (OWS)
This is an integrated web interface family which is designed to facilitate access to OPERA database using web technologies. The Opera Web Service provides a fully integrated structure for other applications that will work in tandem with Opera and its modules.
Transformation in the HoReCA Sector: Opera Cloud
If you’re always seeking more for your hotels, it’s time to acquaint yourself with Opera Cloud, powered by cloud server technology.
Flexible Mobile Services
Accessible from browsers and smart devices, Opera Cloud provides a mobile solution that’s easy to reach without incurring additional costs. This enables hotel staff to efficiently manage and control operations directly from their mobile devices.
Advanced, Efficient Integrations
Opera Cloud, which features a 32-point interface with POS systems, seamlessly adapts to new features and integrations through cloud technology. With its flexible infrastructure, it evolves and expands according to business needs. Its integration with Micros and Simphony POS systems prevents data loss for businesses.
Cost and Room Management
Opera Cloud facilitates simultaneous management of numerous operational processes, including room costs, availability, reservations, and accommodations. As a result, it eliminates the need for businesses to incur additional expenses and seek supplementary solutions.
Reduced IT Expenses
Thanks to its cloud server infrastructure, Opera Cloud eliminates the costs associated with physical servers and their maintenance. Consequently, in contrast to traditional PMS solutions, it significantly reduces IT expenses.
Global Service Capability
Opera Cloud, which offers support for more than 20 languages, enables chain businesses located in different locations to be managed through a single system. This allows for efficient operations on a global scale.
Security Measures
Leveraging its cloud server infrastructure, Opera Cloud delivers multi-layered security architecture. This ensures the protection of hotels’ data, applications, payments, and upholds data privacy standards.
Developed for Opera Cloud’s universal and anytime usage: Resort Manager!
Resort Manager is an application that enables customers using Opera Cloud to manage their contracts with tour operators and agencies through a single platform. With Resort Manager, prices offered to agencies can easily be customized, and promotions can be activated with ease. The product offers the most accurate price depending on contract conditions depending on variable areas such as the number of people, age, and room type.
Advantages of Resort Manager Contract Management Panel
Resort Manager eases relations with local agencies that hotels collaborate with. Customization options allow contracts to be designed so as to include all prices according to room types and several variables. This allows for the prices of incoming requests to be automatically calculated, and reservations to be easily integrated into Opera Cloud with correct pricing.
Digital Contract Management
Manage contract processes from a single screen, saving time and preventing human errors.
Promotion Panels
Send active promotions to specific tour operators on the spot, and increase reservations.
Price by Child Age
Create customized prices based on the number and age of children, allowing for strategic revenue management.
Price per Number of People
Determine reservation price based on the number of people and have the upper hand during negotiations with a local agency.
Designed to Personalize Guest Experiences: Nor1
Opera Cloud integration enables the Nor1 tool to provide guests with room upgrades and other upsell offers. Thanks to the integration between these two digital tools, Nor1 receives real-time data from the Opera Cloud system, analyzes it, and presents the most suitable upgrade offers to guests. These upgrade offers are delivered to guests by Nor1 via mobile devices, email, or the hotel’s website.
Nor1’s ability to present more personalized and attractive offers to guests is dependent on the customer history and preference information it receives from Opera Cloud. Nor1’s eStandby, eXpress, and Checkin Merchandising features provide enticing, targeted offers to guests by interpreting the data collected through artificial intelligence learning. Now, the hotel team can focus on guest satisfaction instead of sales.
Speed Up Your Guests’ Check-In Experience with Opera Cloud!
Roommatik and Opera can integrate seamlessly, ensuring uninterrupted data flow between Opera PMS and Roommatik XS encoders. Opera PMS automatically manages the guest check-in process, while Roommatik XS encoders quickly and securely prepare the guest’s room key. This integration minimizes the waiting time at the reception and reduces the staff’s workload. Consequently, hotels can enhance guest satisfaction and offer a modern lodging experience by digitizing their operational processes.
